Voted “Top 10 Spas in the United States” by Condé Nast Traveler and Travel & Leisure magazines, Spa Grande at the Grand Wailea is the best spa on Maui and one of the most luxurious resort spas in Hawaii. Spa Grande offers a wide array of treatments that reflect a balance between the traditions of the east, west and ancient Hawaii. Experience a harmonious infusion with one common goal – to unite one’s inner wellness and outer beauty. There is no Maui resort spa like it.
- 40 treatment rooms in a 50,000 square-foot spa, the largest spa in Hawaii
- Exclusive Terme Hydrotherapy Circuit, a unique haven of water therapies featuring a Roman tub, saunas, cascading waterfalls, Swiss jet showers, a Japanese furo and five specialty baths
- Extensive menu of soothing massage, facial and body care treatments and therapies
- Fitness Center with state of the art equipment and daily classes
- Frequently Asked Questions
Please view some of our guests’ frequently asked questions. If you have additional questions regarding Spa Grande treatment and services, please contact our staff for more information: 808-875-1234 x4949
Is a reservation at Spa Grand required?
Guests are encouraged to make Spa arrangements in advance to ensure appointment times are available. A credit card is required to secure Spa appointments. Prices are subject to change without notice.
Is there a cancellation policy?
Yes. To cancel or change an appointment, you must do so four hours prior to your first treatment. If an appointment is cancelled with less than four hours notice, the guest will be charged 100% of the total cost. No-shows for appointments are charged 100%.
How early should I arrive for my Spa Grande treatment?
Please arrive a minimum of 15 minutes prior to terme check-in time. A late arrival will determine the length of your treatment time. Your treatment will end as scheduled so that the next guest may begin on time.
How do I prepare for my spa visit?
We will provide you with a locker for your personal belongings. Please do not bring valuables to the spa. You will receive towels and slippers while in the Terme and a robe for your treatments. If you feel more comfortable, please bring your bathing suit, as the Terme is a bathing suit optional area. Disposable bathing suits are available for a small fee.
Do I have to disrobe entirely for spa treatments?
That is your option, however, keep in mind our staff is trained to appropriately drape you with towels for privacy.
Can I ask my therapist to make adjustments?
Absolutely. This is your treatment. Communicate with the staff regarding room temperature, pressure, technique, etc. We value your feedback. In addition, at the time of booking your appointment, discuss with the associate your preferences for gentle, moderate or deep massage, male or female therapists.
What should I know about health concerns?
If you have any health concerns, please consult your physician before visiting any spa.
Pregnancy: You may want to avoid treatments using deep pressure and hydrotherapy treatments involving heat. Please inform our spa agents about the stage of your pregnancy upon scheduling your appointments.
Menstrual cycle: Ladies on their cycle are asked not to utilize the hot tubs and specialty baths in the Terme Wailea Hydrotherapy, however please be aware that Spa Grande offers and array of water therapies such as the tropical showers, eucalyptus steam room, redwood sauna and a complimentary honey mango loofah exfoliation.
Is there anything else I should be aware of before my appointment?
It is recommended that you refrain from consuming alcohol at least eight hours prior to your Spa treatment. Alcoholic beverages are not permitted in the Spa.
Is gratuity included in treatment pricing?
Gratuity is not included in spa service prices.
Are there any age restrictions?
Guests under the age of 16 may receive treatments (excluding Terme Wailea Hydrotherapy) if accompanied by a parent or guardian and with a signed waiver. Minors may be asked to show proof of age.
What are your normal business hours?
Spa hours: 8:00am to 7:00pm
Terme Hours: – First Terme starts at 8am and last Terme starts at 5pm.
Treatment Hours: First treatment starts at 9am and last treatment starts at 6pm.
Phone: (808) 875-1234 x 4949
Are Spa Grande gift cards available for purchase?
Gift Cards are available for purchase and are non-refundable. For more information, call 800-SPA-1933 or visit the Spa Reception Desk.