Aloha and welcome to Grand Wailea, A Waldorf Astoria Resort.
We are committed to providing you with a safe environment during your stay, and are operating according to the highest state, federal, and brand standards – as regulations and guidance from the state evolve, so will our amenities and offerings.
Please note that hours of operation, available amenities, and occupancy limitations are subject to change at any time. In order to safely practice social distancing, many of our menus and reservation processes have moved online.
Should you have any questions, please contact us at 800.888.6100.
HOURS AND CONCIERGE INFORMATION
To ensure social distancing, advance reservation of complimentary pool lounge chairs is required. Reservations are available online or at the pool activity desk.
Complimentary chairs may be booked online beginning at 4pm for reservations for the the following day. In order to follow social distancing guidelines, all lounge chairs are placed in groups of two with a minimum of 6 feet of space in between each group; chairs are not able to be relocated.
Pool Activity Desk Hours: 7am – 5pm
Slides Hours: 10:30am – 4pm
Grab & Go Offerings
Breakfast 7am – 11am
Lunch & Dinner 11am – 9pm
Contactless Doorside Drop Off Dining Available 7am – 11am; 5pm – 9pm
Breakfast 7am – 10:30am
American Buffet served by an attendant
Lunch/Poolside Dining 11am – 3pm
Dinner 4pm – 9pm
5pm – 9pm
*Hours and availability subject to change
During our initial reopening, the following dining outlets will be available: breakfast, lunch, and dinner at Bistro Molokini; grab and go at Cafe Kula; cocktails at Botero Lounge.
Given current Covid-19 safety guidelines, we have temporarily suspended the Grand Wailea Luau, room service, Volcano Bar, Grotto Bar, Grand Dining Room, and Humuhumunukunukuapua’a until further notice. We look forward to reactivating these outlets as guidelines allow.
Spa Grande Hours: 10am – 5pm, 7 days a week
Please arrive to the spa 15 minutes in advance of your scheduled treatment time.
Pre-arrival mobile check-in is available. Upon arrival to spa, guest will be temperature checked and escorted to locker room. A sanitized locker, robe, slippers and personal amenities will be provided for you upon arrival.
The Healing Waters of Maui and water treatments will be closed in accordance with safety guidelines, however we look forward to their return as guidelines allow.
Fitness Center is available from 5:30am – 12:30pm daily.
Guests may book one-hour fitness center access at the top of the hour.
As a condition of entry, guest must submit to a temperature check. Guest is required to wear a mask when entering the fitness center and may remove when working out at their individual station. Capacity is limited, walk up’s may not be accepted.
A selection of retail outlets will be open with limited hours, including Makana, Gifts with Aloha, Na Hoku jewelry store, Cruise swimsuit boutique, Pacific Dream Photography, Business Center, Ki’i Gallery and Christopher Egan Gallery.
Virtual Concierge Text Message Service
At Grand Wailea, we live to create extraordinary lifetime memories. Your Personal Concierge is with you at all times. Send us a text anytime from anywhere. 808.745.1555
Grand Wailea ‘Ohana