Contact Directory

I am back in Atlanta wishing I was in Maui still! What a great job you and your resort did to host the 24th IRF Invitational. THANKS for partnering with us to make this the best ever Invitational. Yes, I mean best ever. We had the best resort, best part of Maui, best host/hostesses, best F&B and of course the best hospitality and service. In the end, your resort did everything possible to make us feel at home.

The week exceeded my high expectations. MAHALO for the room amenities – awesome backpack, sunglasses cleaner and towel – very much appreciated.
Be Fab, Scott Siewert

Scott Siewert
Fab at Incentives
Cumming, GA

I wanted to take a moment to congratulate you and the entire staff at the Grand Wailea for an absolutely outstanding performance at The IRF Invitational. From start to finish this was one of the best events we’ve been to (since we hosted in Cabo a few years ago) ! The execution of Cabana Day was flawless as was your follow up and deliverance during the planning phase. Your Executive Committee and their teams are world class. You can definitely count on glowing recommendations to any of my accounts looking at Maui!
Please feel free to share with your team.
Mahalo Mucho and we’d love to return the hospitality in our destinations if the desire hits you. www.amrmeetings.com

Our Best Regards,
Pamela Payne
Senior Regional Director of Groups
Newton Square, PA

Wow! What an amazing 2017 Annual Education Invitational for the IRF. As board chair, I can’t thank you enough for all you did personally and the mighty team behind you. They delivered a stellar experience for all of our guests. And to top it all off, we exceeded our funding goal!

Please pass along my sincere gratitude to your entire team!

Kind regards,
Janet Traphagen
Creative Group

Hello All,

I wanted to take a moment to thank you for hosting this extraordinary event.

The IRF offers the best education and networking in the incentive industry and I am proud to serve as a trustee.

Our days at the Grand Wailea were informative and enjoyable. I was impressed that every member of staff we encountered, even including our room service attendant, knew about the program and welcomed us with warmth and professionalism. You really showcased the hotel and the destination! We have already talked to our travel team about the positive experience we had on site.

Your commitment to making the Invitational work, and to advancing the incentive industry is greatly appreciated.

With best regards,


Susan Adams
Sr. Director of Engagement
NEXTlevel Performance

A HUGE thank you for your outstanding hospitality and contribution to making this year’s IRF Education Invitational one the BEST ever! It means so much to have wonderful industry partners to support the foundation.
Warmest Regards
Stephen Cook
Chief Inspiration Officer/ IRF Board Trustee
Lorandus Meetings

Grand Wailea Team:

Before time gets too far ahead of us, I want to take a moment to say a resounding THANK YOU for hosting IRF at will go down as our most amazing event to date. Not only were the evening events outstanding, the staff was warm and inviting, the food was delicious, the property was immaculate, and our attendees were incredibly happy. No doubt it is the environment you created that helped us raise more funds to support industry research than ever before. From the E Ala E on Tuesday morning, to the super-fun pre-Con video and the ‘cold open’ for Education Day, there were so many indicators this was going to be an outstanding event; a fact that carried on through a fantastic Cabana Day and amazing final night (Ryan: you are correct…I should have stretched ).

We are in the process of collecting all the survey feedback, but in the interim, please share with the full team what an amazing job they did and take a bow: you all deserve it.

Wishing you all the best

Melissa Van Dyke
The Incentive Research Foundation

I wanted to extend my sincerest thanks for an amazing Americas Gold Club 2016 event.  Our 1,100 participants from all over the US, Canada and Latin America absolutely loved the program.  It was the highest rated Americas Gold Club to date (since 2008) by our winners!

We are really looking forward to coming back to the beautiful Grand Wailea in 2018.  It is always a favorite for our winners.  Once we announce this destination, we find that our employees work harder to achieve this trip, and we have very low drop off on attendance.  It is a true testament to the outstanding service, incredible location and over all experience we can deliver in partnership with you.

Mahalo to you and the entire Grand Wailea team for being such great partners to Microsoft.  See you in 2018!

All the best,


Michele Samoulides
Senior Manager
Worldwide Reward & Recognition Programs