Testimonials from Maui events, meetings and conferences at the Grand Wailea, A Waldorf Astoria Resort.
To Whom This May Concern,
From the catering/conference planning to food and beverage you couldn't ask for better service. Reservations superb. Two conferences went so smoothly. I can't recommend this resort enough. They will give you the ultimate experience. The staff from the aloha greeter, porterage, front desk, and especially the housekeeping staff, exceptional! This is "the" place to go on Maui for conferences and family vacations or any vacation! Being a planner is stressful but you make it so easy for me. Thank you!
NHS Global Events plans and manages many meetings and incentives each year for a variety of clients. In April 2013, we had the pleasure of bringing a RadioShack incentive group to the Grand Wailea Resort. During our week at your resort, Kelly and her team were always available and ready to help us navigate our way through the program. We know there were many others both on the front line and behind the scenes who contributed to our memorable experience and we feel fortunate to have worked with each of them. Please extend our gratitude to the entire team.
The service at Grand Wailea is like no other. Every department….sales, convention services, housekeeping, bell desk, front desk, catering/banquets, to name a few, are exceptional. Whatever your needs might be, the staff is there to make it happen. They are all very attentive to the needs of the client as well as the planner.
Thank you to Dan, Delia, Shayna and the rest of the staff for always making our client’s incentive trip a success!
Guess that is why they keep coming back!?
A big thank you goes to you and your operational team for the amazing support you gave our group. We have collected wonderful feedback from the client about your hotel and staff. We received an almost 5 out 5 (as the highest ranking) over the services and staying experiences with Grand Wailea Resort.
We appreciate so much for your strong assistance and great flexibility has been provided to us, especially when there was big language barrier as majority group were from China. In the end, the good quality services spoke for itself. We certainly will be back to Maui, and Grand Wailea Resort will always be our first preferred hotel partner to recommend.
We are back on the mainland and wanted to take a moment to thank you for ALL your help over the course of the last year. Since your first introductory e-mail back in November, we immediately felt at ease working with you and had every confidence that our program would be successful because of your commitment to it as evidenced by your responsiveness and organization, attention to detail, and overall work ethic.
Everything was executed perfectly from start to finish and all of our guests thoroughly enjoyed their stay and all of the events at the hotel. Thank you so much for everything!
We look forward to returning sooner rather than later!